Guaranties and Warranties
Nobody does it better!
All Guaranties and Warranties
are transferable to subsequent
owners of a sign both manufactured and installed by Signs Manufacturing™
so long as all financial and other obligations have been fulfilled.
5-Year Guarantee
If
ANY manufactured part of a new lighted sign we manufactured and installed
fails in the first 5 years of service, if properly supplied with power,
Signs Manufacturing™ will provide BOTH parts and service FREE OF
CHARGE. Solarbrite™ LED lamps are included in this guarantee.
Electronic
components of the sign which are NOT manufactured by Signs Manufacturing™
are only supported by their manufacturer’s warranty, usually one year. Signs
Manufacturing™ passes on the component manufacturer’s warranty,
but does not extend it.
15-Year Appearance Warranty™
The appearance of pole signs and pylon
signs are warranted not to negatively affect our customer's
sales for fifteen years when Signs Manufacturing™ selects all
materials and finishes, installs the signage, and the signage is properly
maintained. Printed graphics are excluded from this Appearance Warranty™.
What does this mean? You see many signs
with ozone-etched, dull faces, fading paint, peeling lettering, and dim
lighting. The sign diminishes the business it represents.
Using our paints, our SignFace™ plastics,
our Solarguard™ and Lumabrite™, our Solarbrite™ LEDs and our construction
materials and methods, your sign will age but it will never detract from
your business. It will never look bad compared to the other signs around it
for at least 15 years or we will fix it!
15-Year UNBREAKABLE
SignFace™ Warranty™
Pole signs and pylon signs feature
a fifteen year warranty against cracking of the signs
SignFace™
plastic faces so long as they remain properly installed in their sign.
Lifetime Labor Warranty™
Signs
Manufacturing™ protects this sign with a LIFETIME Guarantee giving you peace of mind long after the
initial Guarantee and/or Warranty periods, for a sign both manufactured and
installed by Signs Manufacturing™. We cover your signs for life. It is
in our best interests to do everything possible to make your signs last,
because even 20 or 30 years down the road if your sign has a problem we are
helping pay for it.
We build quality signs. We know they are the best in the industry. We want
to assure you that we are doing everything possible to keep you from ever
having an issue with your signs because if you do, it costs us too!
Lifetime Replacement Parts Warranty™
Additionally, after the Initial Guarantee and/or Warranty periods our
LIFETIME Service Warranty™ provides free replacement parts for any part of
our signs that we previously replaced that fails within one year of
installation. Non-Solarbrite™ lamps are excluded.
Insurance and Assurance
Signs Manufacturing™ is insured, registered, licensed and bonded
per City and State regulations, and carries Product Liability Insurance.
We provide Deposit and Completion Insurance; we
offer all our customers to be listed as "Additional Insured" for free on our
$4,000,000 insurance policy providing coverage if we default, and as
"Additional Insured" on our $25,000,000 Worker's Compensation/Accident
Insurance.
Read
our Terms and Conditions for complete and full details.
Our Guarantees and Warranties
are real, not stories told trying to get an order. A competitor once offered a
customer a 7-year guarantee, trying to steal business. Fortunately our customer
realized what was going on, because this competitor didn’t stay in business a
year.
A
guarantee or warranty is only as strong as the people backing it. We’re the
actual manufacturer, not some middle-man with little investment, and our
Lifetime Warranties™ are 45+ years long – so far! (During 15 years
of record-keeping, over 40% of the electrical sign companies licensed by the
State during the period had already gone out of business, many lasting less than
a year, according to official Texas State records.)
"We bought our sign from a great guy. Unfortunately
he died, and now our warranty is worthless because his business closed…Fix our
sign." - Maurice Feldman, Pine Creek Cleaners
Our Forever™
Guarantee
“PROTECT YOUR PROFITS™”
The Forever™ Guarantee can provide coverage of ALL parts, service costs, and
maintenance costs for the life of the agreement. This Guarantee is custom
tailored to each customer's needs. THE SIGN CAN BE KEPT LOOKING NEW, FOR A
KNOWN COST.
Our Forever™ Guarantee can either be paid-in-full at the time of purchase, or
allocated monthly. It is backed by Signs Manufacturing™, the manufacturer,
a company that has been honoring it's guarantees and warranties since 1979.
And if you decide to purchase a replacement sign during the term of your
Forever™ Guarantee, Signs Manufacturing™ can assign a portion of the cost of the
Forever™ Guarantee to the cost of the new sign, saving you money.
Ask your salesperson for full details.
Zap Protection™
- Optional Electrical Surge and Lightning Protection
Electrical surges on a sign’s incoming power supply, and lightning
strikes, are not covered by any manufacturer’s warranty, and they are
common in Texas.
As technology has moved us from the use of electrical components such
as core-and-coil ballasts to electronic components, primarily to reduce
power consumption, the susceptibility of a sign to damage from
electrical power surges or lightning strikes has increased
dramatically. Old-style electrical components are simply no
longer available in most cases.
Signs Manufacturing™ offers surge and lightning Zap Protection™, at a
reasonable additional cost, adding components to signs to lower the
potential for damage from an occurrence. The devices are over 90%
effective in case of an occurrence.
Zap Insurance™
- Electrical Surge/Lightning Insurance
Unfortunately no surge/lightning protection system is 100% effective.
Your property insurance should cover this eventuality. But if it
doesn’t, we will cover this continuing risk with optional electrical
surge/lightning Zap Insurance™, available for signs which have our
electrical surge/lightning Zap Protection™ (above) installed.
If a Zap Insured™ sign is damaged by either electrical surge or
lightning strike we cover all costs of repair, up to and including
replacing the entire sign if it is destroyed by an occurrence.
"Surge
damage is not covered under our warranty and when we suspect surge we
charge for the replacement parts...We found the internal fuse…had
blown." - Laura
*******, Customer Service Supervisor, *** Signs (Rather than
return warranted parts to service with new fuses, or let us replace
fuses, they charge the customer for new parts.)
FOR ORDERING OR ASSISTANCE CALL:
214-339-2227 254-582-7446 817-861-1234 903-561-5959 940-365-3433 972-850-3300
877-SINCE79 toll free
Business Hours Office: 7:00am to 5:00pm (CST) Monday thru Friday Showroom/Tours: 7:00am to 5:00pm (CST) Monday thru Friday (or by appointment)
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