Sunburst LED Signs™
5 Year Guarantee and Lifetime
Coverage*
This is the STRONGEST TOTAL WARRANTY for Digital LED Video Displays or Electronic Message Centers in the industry! If
ANY part of a Sunburst Displays™ video display or electronic message
center fails in the first five years of service, if properly supplied
with power, Sunburst Displays™ will provide parts FREE
OF CHARGE through our authorized representative where the sign was
purchased. Even stronger, this Initial Warranty is extendable to six years. Some warranties can literally last Forever™. Ask for details. Plus, our signs are covered with a one-year service guarantee plus a Lifetime Guarantee*. After the one-year free service guarantee the Lifetime warranty helps protect you from any services expenses forever!
Talk to one of our LED Sign Experts for details.
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All our Guarantees and Warranties* are transferable at no additional cost! Virtually
no other Digital LED Video Display or Electronic Message Center
manufacturer IN THE WORLD provides a warranty on ANY labor, much less a
transferrable warranty. Additionally,
after the Initial Warranty period, Sunburst Displays™ will provide free
replacement parts for any previously replaced part that fails within
one year of installation.
*
See our Terms and Conditions for full details.
Also, size DOES matter. Our
size, our investment in the community, and our State
licensing, insures our customers that we will be here to
deliver and install our signs (and to back our Warranties and Guarantees* if our signs need service.)
We've
been backing them for 40+ years.
We also offer all our customers to be listed as "Additional Insured" for free on our $4,000,000 insurance policy, providing coverage if we default.
And as "Additional Insured" on our $25,000,000 Worker's Compensation/Accident Insurance.
Signs Manufacturing™ is insured,
registered, licensed and bonded per City and State
regulations, and carries product liability insurance protecting you and your customers.
Our Guarantees and
Warranties are real, not stories told trying to get an order. A guarantee
or warranty is only as strong as the people backing it. We’re the actual
manufacturer, not some middle-man with little investment, and our Lifetime
Warranty is 40+ years long – so far!
Our Forever™
Guarantee
“PROTECT
YOUR PROFITS™”
The Forever™ Guarantee can provide coverage of ALL parts, service
costs, and maintenance costs for the life of the agreement. This
Guarantee is custom tailored to each customer's needs. THE SIGN
CAN BE KEPT LOOKING NEW, FOR A KNOWN COST.
Our Forever™ Guarantee can either be paid-in-full at the time of
purchase, or allocated monthly. It is backed by Signs
Manufacturing™, the manufacturer, a company that has been honoring it's
guarantees and warranties since 1979.
And if you decide to purchase a replacement sign during the term of
your Forever™ Guarantee, Signs Manufacturing™ can assign a portion of
the cost of the Forever™ Guarantee to the cost of the new sign, saving
you money.
Ask your salesperson for full details.
Guaranteed Upgrade Price™
Need
to control cash-flow now, but also want to plan for future growth? Ask
our salesperson for our Guaranteed Upgrade Price™ allowing
you to increase the Pixel Density of your sign at a future date, for a
known cost.
Design Obsolescence?
We manufacture Sunburst Digital LED Signs™
so that the signs can be converted from a pixel-cluster sign to
one of our EPiC SMD signs, or vise-versa, if we make a spectacular
breakthrough in the future that would warrant such a change.
And if our 20-year, or Forever™
Guarantee* was purchased this change could occur
at a relatively minor cost.
We are the ONLY manufacturer to allow for future
innovation in our designs.
Zap Protection™
- Optional Electrical Surge and Lightning Protection
Electrical
surges on a sign’s incoming power supply, and lightning strikes, are
not covered by any manufacturer’s warranty, and they are common in
Texas. As technology has moved us from the use of electrical
components such as core-and-coil ballasts to electronic components,
primarily to reduce power consumption, the susceptibility of a sign to
damage from electrical power surges or lightning strikes has increased
dramatically. Old-style electrical components are simply no
longer available in most cases. Sunburst Displays™
offers surge and lightning Zap Protection™, at a reasonable additional
cost, adding components to signs to lower the potential for damage from
an occurrence. The devices are over 90% effective in case of an
occurrence.
Zap Insurance™
- Electrical Surge Insurance
Unfortunately no surge protection system is 100% effective. Your
property insurance should cover this eventuality. But if it
doesn’t, we will cover this continuing risk with optional electrical
surge Zap Insurance™, available for signs which have our electrical
surge Zap Protection™ (above) installed. If a Zap
Insured™ sign is damaged by either electrical surge or lightning strike
we cover all costs of repair, up to and including replacing the entire
sign if it is destroyed by an occurrence.
"Surge
damage is not covered under our warranty and when we suspect surge we
charge for the replacement parts...We found the internal fuse…had
blown." Laura *******, Customer Service
Supervisor, *** Signs (Rather than return warranted parts to
service with new fuses, or let us replace fuses, they charge the
customer for new parts.) "Our
($70,000) electronic-message-centers were nightmares. Even
though they were only 2 years old the manufacturer
refused to service them. Your new signs, and
your service, have been exceptional." Major
Vincent, Salvation Army "...I
had to hound ***** (a Car Wrap company) for weeks and weeks, then I had to
call ******** (the manufacturer) to finally get a hold of *****.
I thought ***** was taking my deposit money and running. When he
asked for the second deposit I was kind of hesitant based on my
experience with him. I did some research on ***** and there were
judgments in Dallas County, civil judgments for ***** taking money and
not putting up a sign! But the manufacturer said I had to deal
with him, and he already had a great deal of my money. The
installation company he subcontracted with, ****, finally did show up
and after giving them another $30,000 the sign was installed but *****
didn't pay *****, I guess, his "fair cut" of it. *****
was initially mad at ***** and then he was mad at me, so he came and
took the controller out of the sign so now it doesn't even work!
I tried to go back to ******** (the manufacturer), and gave them all of
the documentation and they said it's between me and *****, they won't
do anything about it. I'm never dealing any way but directly with
a manufacturer again!" Mr. Sinkler, Freedom Wash "...the sign will be dismantled. ...not knowing when and how to get parts was a major factor..." Cathy
Clarke, Johnson Elementary School, Southlake. They are throwing
away their $40,000 six-month old sign because they can't get parts to
repair it (company out of business.) “We
bought an **** LED Message Center. I'll be glad when the warranty
has expired and I can justify a new Sunburst LED Display. So far the
labor installing our "free" repair parts is over $6,000.” Miles Pennington, Trinity Valley Community College “We have spent over $6,300 installing warranty parts in our LED message center. Wish we had your warranty!” David Worley, Harvest Church
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